 | Brian Duckett
Brian has spent the last twenty years as either a franchisee, franchisor or consultant to companies considering or practising franchising. He has advised many organisations on their franchise development and was the creator of The Franchise Training Centre.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Paul Monaghan
Paul is a professional retailer with over thirty years experience, including the set-up, training and support of the largest chain of retail shoe franchisees in the UK. Paul specialises in customer care and conference planning for franchise networks.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Farrah Rose
Farrah Rose has been involved in international franchise management since 1984, and has developed international franchise strategies, pre-drafted franchise agreements and operations manuals, and found master franchisees for many well-known brands to transfer their know-how to Europe and the Middle-East.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Stafford Cant
Stafford is an experienced marketing and systems consultant who has a strong background in franchise marketing & recruitment, business analysis, re-engineering and systemisation. He has run businesses in Europe and the Middle East that specialised in launching leading regional franchisors into new markets. As Director of a food multinational he has created new concepts and campaigns for food retail, restaurants and catering in Europe & America.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Steve Felmingham
Steve has over 14 years experience in franchising having worked both as a franchisor and a franchisee, launching and managing several UK and international Master Franchises in Europe, USA, Canada, South America and Australia. Steve has recently been developing a UK-based financial services franchise and has previously worked as Vice President of a USA Master Franchise. During his career Steve has worked with many new-start companies as well as being a main board director of a highly successful international publishing and distribution franchise with over 28,000 outlets worldwide.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Alan Wilkinson
Alan has 11 years’ experience in franchising and has held positions in Recruitment, Franchise Management, and National Sales, and has also been a Franchisee. He has been involved with several UK franchise start ups, including running a pilot operation himself. Alan obtained the Diploma in Franchise Management from The Franchise Training Centre in 2000. Alan continues to successfully run the Franchisee Recruitment Call Handling Service at The Franchise Support Centre.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Howard Williams
Howard has twenty-five years management experience within a variety of different industries and has been involved in Franchising for the last decade. He has worked for a major global franchised brand covering all aspects of franchise development and support and is experienced in both Master Franchising and domestic network development. More recently, Howard has specialised in developing Quality Management Systems and strategies to deliver class-leading Customer Service through Franchisees, delivering market share wins and customer retention with significant improvement to the bottom line.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Mark Thompson
Mark has 22 years experience in management both with large multinationals and his own businesses. He has a strong background in sales and marketing, start-ups and considerable experience in franchising, both as franchisor and franchisee. He has extensive experience in designing and planning a new network and implementing the practices that deliver growth. He was UK Managing Director of a division of a franchise network with several hundred franchisees across the UK, which also extended into nine countries.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Sarah Taylor
Sarah Taylor has worked with a number of franchise organisations, providing marketing, IT and e-business support. She has created and implemented support programmes to help organisations improve their business performance.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Martin Mendelsohn
Dr Martin Mendelsohn has been a leading figure in franchising for over 40 years. He is Chair of Field Fisher Waterhouse Franchise Group, a leading UK Law firm. Martin has worked extensively with businesses of all sizes, as well as advising governments on franchising, under the aegis of OECD, ILO, UNDP and the UK KnowHow Fund. Martin has published over fifteen books including, The Guide to Franchising (7th edition) and Franchising Law (2nd Edition) and is also Editor of the International Journal of Franchising Law. Martin has lectured extensively around the world and is able to offer practical business advice to consultancy clients, if required.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Jan Webb
Jan manages The Franchise Support Centre office, which provides access to all the vital products & services needed to manage a franchised network. Services include Franchisee Enquiry Handling, Customer Call Handling, Direct Marketing Services and Franchise Management Software. Jan is also responsible for lead tracking and reporting for The Howarth Franchising Group, ensuring high levels of customer satisfaction.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|  | Jacqui Baker
Jacqui helps promote The Franchise Support Centre with regular and targeted telemarketing campaigns. As part of The Franchise Support Centre she helps field leads from prospective franchisees and screen them through a number of stages, ensuring that the franchisor’s recruitment team only deal with qualified prospects. Enquiries are answered on a dedicated phone line, with initial qualifying, prospectus fulfilment and detailed reporting.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|
|
